If you are new to counselling, or want to know more about Caroline Thurling, you may have a number of questions before deciding to book a session. Below are a  number of frequently asked questions and their answers.  If any of these  do not provide you with the information you need, you are welcome to call or email Caroline directly.


Q: What happens in the counselling session – what it is it like?

A: Caroline and her clients sit comfortably near each other to be able to focus and engage on their conversations.  Qualified counsellors are trained to safely guide these conversations that will enable the client to express their feelings and concerns and importantly discover deeper insights into who they are.   How this is experienced is very different from one person to another.  It may be enlightening, emotional even at times frustrating. These individual reactions are all normal and important to the process.

First contact and introductory session.  Once your booking has been confirmed, you will be sent a client form to complete and return.  This is for you to provide your personal and medical details and reasons for seeking counselling.  All the information you share, written and verbal, is handled in the strictest confidence.  Caroline will advise you of the code of ethics, accountabilities and standards her practise subscribes to.  In the first session Caroline will ask a number of questions to make an informed assessment of your circumstance.  These questions are focused on getting to know you and understand what you want you want to achieve from counselling.  These will include questions about your current feelings of well-being, your background, family and relationships.


Q: How do I know if counselling is the right approach for me?

A: Counselling is a form of therapy that is tailored specifically to the clients needs and goals for change.  Whether you are experiencing emotional or relational difficulties or wanting to reach your potential, counselling is focused on being relevant and meaningful to you.


Q: How many sessions would I need?

A: Unfortunately, there is no short or specific answer for this. It is dependent on the goals you want to achieve.  Counselling takes time for clients to better connect with underlying issues, improve their connection to hidden strengths, and, create and embed changes in their lives. Caroline works with her clients to identify a specific and attainable goal relevant to their current abilities. In some cases, this may be  a series of small step goal setting – from one to the next.  Together with Caroline, you will regularly discuss (in advance) the amount of sessions best suited to your goal.


Q: How often would I need to come to counselling?

A: For new clients, it is recommended that counselling is weekly and at most fortnightly.  As you progress through counselling, Caroline will discuss with you an appropriate timeframe for less frequent sessions if you require.


Q: What are Caroline’s qualifications in counselling.

A: Caroline has a Diploma of Social Science with a major in Counselling.  Australian College of Applied Psychology.


Q: What  methods and approaches does Caroline practise in counselling.

A: Psychodynamic theory underpins Caroline’s approach to counselling.  It is a therapeutic process which helps patients understand and resolve their problems by increasing awareness of their inner world and its influence over relationships both past and present. It aims for deep seated change in personality and emotional development.  Caroline’s work with individuals also takes into account the challenges of modern society on their sense of belonging, achieving and contentment.